Terms and Conditions

The Contract

The Contract for a short-term holiday letting (in accordance with Schedule 1, Part I, section 9 Housing Act 1988) is between Middle Farm (referred to as “us” or “we”) and the person making the booking and all members of the holiday party (referred to as “you” or “your”). The property let is one or more of the cottages comprising Middle Farm (“the property”). The person making the booking (‘the booker”) certifies that all members of the holiday party are aware of the terms and conditions of this contract and agree to be bound by them. All members of the party are jointly and severally liable under it. They agree that all communication with them can be through the booker. This contract has been made within England and Wales. Your submission of a booking form constitutes an irrevocable offer to enter into a contract, which will be complete when we have accepted your booking (as distinct from merely acknowledging receipt of your booking request). This acceptance will include a payment, in part or in full by you for your holiday unless we have specifically waived this requirement. Any of the terms of this contract may be varied by specific agreement in writing. The party leader must be at least 18 years of age at the time of booking.

Payment

Provisional bookings will be held for a maximum of 48 hours.
A deposit of 30% of the price of the holiday is payable by you on booking.
The balance is due from you a month before the start of your holiday or at once if the booking is made at shorter notice. We shall send you a reminder at the time and will contact you several times if payment is not made. However, if after several attempts we cannot get hold of you, we reserve the right to cancel the holiday booking, in which case the deposit will be forfeited. No entry to properties will be allowed without payment, in full, being cleared beforehand.
Payment may be made by credit card, debit card or PayPal.

Cancellation by You

Deposits will be refunded if bookings are cancelled more than 30 days in advance of the stay.

No refunds of deposits or balance payments will be offered if bookings are cancelled within 30 days of your arrival. However if we resell part or all of your booking dates, we will refund a proportion of your booking payment.

We recommend all guests ensure they have travel insurance.

Cancellation by Us

We retain the right to cancel your holiday in advance for any reason which seems to us sufficient.  We will refund any money paid to us for your visit. If we have to terminate your holiday early for any reason you will be refunded only what you have paid us. This will be the full extent of the liability of us. No additional compensation, expenses or costs will be payable.

Cancellation by third party

For cancellation due to third party regulations, such as Government ruling, each booking will be contacted to discuss options.

Acts of God

Acts of God means any unforeseeable event that is beyond the control of Middle Farm, and shall include, but is not limited to: war, natural or nuclear disaster, fire, epidemics or terrorist activity. We are not liable to provide a refund in event of Acts of God and recommend you have appropriate Holiday Insurance to cover this possibility. If the cottages become inaccessible due to bad weather we will do our best to inform the guest and to offer you an alternative stay.

Cancellation Insurance

Cancellation Insurance is not compulsory, but we strongly recommend such insurance.

Compensation

Except where otherwise stipulated by law, no compensation, expenses, costs or refund whatever and for whatever cause will in total exceed the cost paid by you to us for the holiday.

Care of the Property

You must take reasonable care of the property and its contents as well as the facilities and grounds. You must not cause damage or breakages beyond normal wear and tear. Breakages and damage must be reported as soon as possible. You must leave the property in the same state of repair and in the same clean and tidy condition at the end of the rental period as at the beginning, failure to do so may result in additional charges.

Guest Property

All guests are responsible for the care of their own property. Middle Farm takes no responsibility for damage to guest property or vehicles.

Guests

Details of guests must be supplied to us at least two weeks before your arrival.  The number of guests cannot exceed the maximum number advertised for the property. We reserve the right to refuse admittance if this condition is not observed. Sleeping in tents or motorhomes adjacent to the accommodation is not permitted.

Smoking and Fire Safety

Smoking is not allowed in Middle Farm properties or buildings. You may be charged for any extra cleaning arising out of breach of this condition. Candles, indoor smoking, Chinese lanterns and similar fire hazards are not allowed. Familiarise yourself with the Fire Safety Emergency Plan.  Fireworks (indoor or outdoor) are prohibited at all times.

Period of Letting

You should not arrive before 4pm on the commencement date, and departure is by 10am on the day of departure. You must not use the property except for the purpose of a holiday during the holiday period, and not for any other purpose or longer period. The agreement to stay in the property for the holiday period does not create the relationship of Landlord and Tenant between the parties. You shall not be entitled to a new tenancy, or to any assured short hold or assured tenancy or any statutory protection under the Housing Act 1988 or other statutory security of tenure now or at the end of the Holiday Period.

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